Warranty and Service

Warranty and Service

Every new Australian Off Road caravan, camper trailer and super camper comes with a 12-month parts and labour warranty, a promise that your AOR model is free from workmanship or material defects. The chassis comes with an extended 5 year warranty. Your warranty period commences from the date of handover.

Buy in confidence, AOR is a member of the Caravan Industry Association of Australia and is an RVMAP Accredited Manufacturer.

Warranty, Repairs and Replacements
Warranty repairs and replacements will be undertaken by Australian Off Road or one our authorised Service Agents.

Read more about AOR's Warranty Policy


For service close to home, or when you are on the road, see our Service agent page or download a list you can use when your offline. (PDF)

We also operate a Service Department at our Sunshine Coast factory which undertakes all types of service, from routine 2,000km or 10,000km services to comprehensive repairs such as accident damage.

Online booking form
If you would like to book your AOR caravan or trailer in for a service at our factory please fill out the online booking form. Please note that bookings are essential


Service and Warranty contacts

Our staff are available between 8am – 4pm to respond to any enquiries.

Main Office
(07) 5390 0300
[email protected]

Service Requests
Darryl Tunley
(07) 5390 0333
[email protected]

Warranty Requests
Graham Bender
(07) 5390 0333
[email protected]

Spare Parts
John Dwyer
(07) 5390 0359
[email protected]

12V and Auto electrical systems
Jules Scrafton

[email protected]